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Question

How to fix the error “Windows cannot load device driver for hardware because device driver still in memory (Code 38)” in Microsoft® Windows XP Professional

Reason
Windows cannot load device driver for hardware as a previous instance is still running. Device driver allows higher-level computer programs to interact with a hardware device.

The solution to the problem

Follow the instructions to fix the error “Windows cannot load device driver for hardware because device driver still in memory (Code 38)” in Microsoft Windows XP Professional:

  1. 1

    Click ‘Start’ and then click on ‘Run’.

  2. 2

    Type ‘devmgmt.msc’ and then click on ‘OK’.

  3. 3

    Double-click on device type that has the problem.

  4. 4

    Right-click on the device and then click on ‘Properties’.

  5. 5

    Click on ‘Troubleshoot’.

  6. 6

    Follow the on-screen instruction to complete the Wizard.

Footnotes:

It is recommended to backup a registry before modifying or changing it. You can also resolve this error by restarting your PC.

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