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Question

How to fix “Error: 1305”, “Error: 1308”, or “Error: 2263” in Windows® XP

Reason
When you try to install one of the programs that are listed in the ‘Applies to’ section, you might get one or more of these Windows Installer error messages. This problem occurs if the Microsoft Windows Installer Service is damaged.

The solution to the problem

Follow the instructions to fix “Error: 1305”, “Error: 1308”, or “Error: 2263” in Windows XP:

  1. 1

    Click ‘Start’, and then click ‘Help and Support’.

  2. 2

    In the ‘Search Help’ box or in the ‘Search online Help’ box, type ‘Troubleshoot installing or uninstalling programs’, and then click ‘Search Help’.

  3. 3

    In the list of topics, click ‘Troubleshoot installing or uninstalling programs’.

  4. 4

    Click the link that best describes the problem that you are experiencing.

  5. 5

    Follow the suggestions to troubleshoot the problem that you are experiencing.

Footnotes:

To work around this problem, you need to repair or upgrade the Windows Installer Service. The Windows Installer is a software component used for the installation, maintenance, and removal of software on modern Microsoft Windows systems.

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