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How to resolve the error “0x800423F3 the writer experienced a transient error in Windows Vista”

The writer experiences this error due to improper registration of a WMI dll (wmiutils.dll). This dll might have been unregistered manually or by a third-party program such as a registry cleaner tool.

The solution to the problem

Follow the instructions if the writer experiences a transient error in Windows Vista:

  1. 1

    Click ‘Start’, Search Box type “cmd” and right-click on command prompt as select ‘Run as Administrator’.

  2. 2

    Go to ‘%systemroot%system32wbem’. (Use CD command to switch to directories.

  3. 3

    Type: “regsvr32 wmiutils.dll”.

  4. 4

    Type: “net stop winmgmt”.

  5. 5

    Type: “net start winmgmt”.


The customer needs to use Windows Vista Backup and Restore Center and/or System Restore to open MSInfo32 when this error is displayed. The procedure is applicable to Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate and Windows Vista Enterprise.

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