How to fix a printer issue, when it fails self test
Follow the instructions to fix a printer issue, when it fails self test:
Install the cartridge correctly.
Remove all the pieces of packing material from the printer.
Clean the paper tray.
Check that the printer is not out of toner or ink.
General troubleshooting of the printer can resolve the persisting print-test issues. However, it is recommended to follow the manual provided by the printer manufacturer.