Quick Steps to resolve ‘CD not working’ issue
If the CD drive on your computer is not working, then it might be due to different issues. Some of the most common issues that lead to interruption of the functions of the CD drive include unclean CD drive, bad CD drive, and corruption in Windows.
Here are some quick step-by-step solutions to assist you in fixing the errors instantly.
If the CD drive is dirty
Try playing other CD’s than the one you want to play. If all the discs fail to play or causes read errors, then it is a clear indication that the CD drive is dirty. Here are some handy steps following which you can easily clean the CD drive effortlessly –
- Buy a CD-ROM drive cleaner form a local retailer or a clean damp cloth.
- Now, eject the CD tray.
- Clean the CD tray by spraying the CD-ROM drive cleaner and then wiping it with a clean cloth. You can even clean the tray using a damp cloth.
Cleaning the CD drive should help you play the CD smoothly. However, if this does not help you, then check out the next solution.
Check Device Manager
The below given steps for checking the device manager can be used for Windows Vista and later versions.
- Click on ‘My Computer’ and then click on ‘Control Panel’.
- Now, double click on the ‘System’ icon.
- Click on the ‘Hardware’ tab.
- In this window, click on the ‘Device Manager’ button.
- Check if the CD-ROM has yellow exclamation marks (!) or red X marks.
- If any of these marks are visible, then remove the CD-Rom by clicking on the drive and then press the ‘Delete’ key.
- Now, reboot the computer for reinstalling the CD-ROM drive.
As you reboot the computer, Windows will begin the redetection process of the device.
If the CD is dirty
At times the CD might not be read by the CD drive because it is dirty or damaged. If it is scratched on the surface, you will invariably have to replace it. However, if the CD is dirty you can easily clean it by following these simple steps –
- Buy a cleaning kit or else use a clean damp cotton cloth for cleaning the CD, DVD or any other disc.
- Make sure to wipe against the tracks while cleaning the disc and keep moving towards the outer side.
- Once the disc is clean and dry, it is good to play.
A word of advice: Never try to wipe or scratch the tracks of the CD, doing so might harm the CD and render it unusable.
Weren’t the steps simple? If you are still not able to use the CD Drive, it could be due to some other technical glitch which may require the intervention of a tech expert, So, to get this resolved, dial the iYogi toll free number and connect to a technician for assistance.