How to fix the “DVD won’t play issue” on your computer?
The DVD not playing issue can be triggered due to a number of reasons. We have highlighted below for you the scenarios that could possibly hold relevance even in your case:
- Another DVD playback program, installed on your computer, is preventing the Media Center from playing the DVD. Try closing the program and play the DVD again. If that doesn’t work, you have to uninstall the program which is preventing the DVD from playing.
- The DVD drive in your computer is disabled or the right driver is not installed.
- The screen resolution of your computer may not be compatible with the DVD you are trying to play. In order to play the DVD, change the screen resolution of the computer.
- The DVD drive of your computer may not be compatible with the DVD you are trying to play. Like in some cases, some drives can only read DVD+R or DVD –R discs. So, if you are trying to play a burned DVD, which your DVD ROM doesn’t support, the DVD will not play.
- The DVD you are trying to play may have been encoded for a different geographical region. Most computer DVD players work with DVDs that are encoded for the same region from where the computer was purchased. So, if you are trying to play a DVD you purchased from a particular location on a different computer purchased from another location, the DVD may not just work.
If the DVD driver of your computer is disabled or the right DVD driver is not installed in your computer, you can update the driver by following these options:-
By using Windows Update
- Click on the Start button and in the search box type Update. From the results that pop out, click on Windows Update.
- From the left pane, click on Check for Updates.
- Once Windows checks for your updates, go to Select the updates you want to install page and select the check box for the driver you want to install, then click on OK.
- Now, on the Windows Update page, click on Install Updates. If you are prompted to provide the administrator password, do it and confirm. Windows Update will inform you of the successful installation.
By setting Windows to install updates
- Click on Start button and in the search box, type update and then from the result-list, click on Windows Update.
- Click Change Settings from the left pane.
- Now, click on an item in the list from under the Important Updates.
- Under the Recommended Updates, select the Give me recommended updates the same way I receive important updates check box and then click on OK. Provide administrator password and confirm if you are prompted for it.
By downloading and updating a driver yourself
To perform these steps you have to be logged on as an administrator.
- Click on the Start button and then click Control Panel. When the Control Panel opens up, click on the System and Security and then under System click on Device Manager.
- In the list of hardware categories that opens up, find the device you wish to update which in this case is the DVD driver. Now double click on the device name.
- Click on the Driver tab and click on Update Driver. Follow the onscreen instructions to complete the process. Provide administrator password and confirm if prompted for.
If the screen resolution of the computer is not compatible with the DVD you are trying to play, you can also change the screen resolution. To do it, follow these steps:-
- Click on the Start button and click on Control Panel. When the dialog box opens, under Appearance and Personalization click on Adjust screen resolution.
- Next to Resolution, you will find a drop-down list. Click on the drop-down list and move the slider to the resolution you want and then click Apply.
- To use the new resolution that you have just made, click on Keep or if you want to go back to the previous resolution click on Revert.
These steps can solve your DVD won’t play issue in a simple manner. However, if you are still facing problems, call iYogi technicians and get assistance in resolving the issue. We are on call 24x7.