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Question

How to resolve an error when EV-SSL indicator is not displayed while viewing Google Chrome webpage

Reason
The error occurs when browser is not set to check for server certification revocation. EV is intended to be a more visual indication to the user that he is accessing strictly validated websites.

The solution to the problem

Follow the instructions to resolve an error when EV-SSL indicator is not displayed while viewing Google Chrome webpage:

  1. 1

    Click the ‘wrench’ menu .

  2. 2

    Select ‘Options’.

  3. 3

    Click the Under the ‘Hood’ tab.

  4. 4

    Select the ‘Check for server certificate revocation’ heckbox.

  5. 5

    Click the ‘OK’ button.

  6. 6

    If you still don’t see the organization’s name, it may be due to one of the following conditions:

    1. The website might not use an EV-SSL certificate. EV certificates provide extra assurance as to the identity of the website, but not all websites using SSL use EV-SSL certificates.
    2. The website might contain security errors, such as mixed content or expired certificates.

Footnotes:

When an organization uses Validation SSL (EV-SSL) Certificate, the organization’s name appears at the end of the address bar, directly to the end of the lock icon. If you don’t see the organization’s name displayed at the end of the address bar, make sure the browser is set to check for server certification revocation.

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